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Box Hill Hospital
Box Hill Hospital

Success Stories: Box Hill Hospital

Eastern Health’s Box Hill Hospital completes its redevelopment with future-ready communication solutions.

Follow the links on the right to download the full customer story, including key project learnings from the team at Box Hill Hospital.

  • Situation

    Eastern Health was seeking advanced communication solutions for the new, state-of-the-art Box Hill Hospital. “We wanted to provide the right technology that supports seamless communication between nurses and patients, enables EMR access by the bedside, and provides access to entertainment, communication and information services to all patients,” said Alison Harle, Chief Information Officer, Eastern Health.

  • Solution

    The hospital redevelopment team selected the Rauland Responder®5 hospital communication system and the HiMed Cockpit point-of-care terminals for bedside entertainment and EMR access. “These systems need to support us for many years to come and we feel confident that the solutions provided by Rauland will do just that,” said Eileen Hamblin, Change Manager, Box Hill Hospital.

  • Benefits

    Smart hospital communication has helped the clinical team to save time, work better together and to help enhance the patient experience:  nurses and patients are better connected; fast, direct communication saves nursing time; customised workflows help teams collaborate; a quiet healing environment helps to enhance the patient experience; and patients stay connected and have flexible entertainment options.

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