enriching the healthcare experience
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St Stephen's Hospital
St Stephen's Hospital

Success Stories: St Stephen's Hospital

Integrated hospital communication solutions support St Stephen’s in delivering exceptional patient care.

Follow the links on the right to download, including key project learning's from the team at St Stephen's Hospital.

  • Situation

    When creating a new state-of-the-art digital hospital, the UnitingCare Health group was seeking integrated communication solutions that would support its advanced care model. The hospital design was developed with a focus on the health, safety and comfort of patients and the technology was simply an enabler to the ultimate goal of improving clinical outcomes and driving operational efficiencies.

  • Solution

    The project team selected the Rauland Responder®5 hospital communication system and the HiMed Cockpit point-of-care terminals for bedside entertainment and electronic meal ordering. “The Rauland solution is the right fit for us. It is based on proven technology, it complements our eHealth strategy and it integrates with the Cerner EMR system,” says Joseph Maruca, Solutions Architect, Information Services, UnitingCare Health.

  • Benefits

    Smart system connections have helped to save time, improve collaboration and enhance the patient experience:  nurses and patients are better connected; patients receive personalised, familiar care; fast, direct communication saves theatre time; patients have greater control and autonomy; electronic meal ordering saves time and helps to protect patient safety.

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